Returns & Exchanges

At TVS Official Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package the Items

  Securely place the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.